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Northampton Women’s Centre Manager

Salary: £24,375 pa

Contract: Permanent

Hours: Full time 37.5 hours per week

Start Date: On acceptance of references and DBS clearance

Location: Northampton Women’s Centre

Travel: Essential car user

Line Manager: Senior Management Team

Accountable to: Chief Executive Officer


We are currently recruiting a self-motivated Women’s Centre Manager for our Northampton Women’s Centre who will play a vital role in the delivery of our women’s services in Northampton The centre facilitates holistic support to women at any stage of the criminal justice system, working in partnership with many agencies including, The National Probation Service, NHFT and a large number of other statutory and third sector agencies. C2C Social Action delivers high quality holistic support to adult offenders with varying needs, including risky offending behaviour, mental health difficulties, domestic abuse, substance misuse, debt, homelessness and much more.


The post holder will need to demonstrate the ability to manage a team in a busy environment, work well under pressure and able to work along the staff, volunteers and service users to identify their needs and enable the vital work of the centre to continue to flourish. Having the ability to manage the day to day operating of the centre, excellent partnership working skills and ensuring excellent record keeping and staff and case management, whilst essentially being able to communicate at all levels and ensure risk assessments are carried out to promote safe working practices.

How to Apply

If you are interested and would like to apply, please email an up-to-date CV to and in no more than 500 words please complete the following questions (up to 500 words per question) by Sunday 31st July 2022.

1. Why have you applied for this post and why do you think you are suitable for this position? 2. Please provide an example of how you have demonstrated your de-escalation skills and what was your key learning from this?

3. What is your understanding of personal/professional boundaries and how would this apply to this post?

Closing date: Sunday 31st July 2022

Key Deliverables

Essential Criteria

Desirable Criteria

• Manage the day to day running of Northampton Women’s Centre

• Manage the staff and volunteers – recruitment, rotas and training

• Supervision of staff and cases

• Be responsible for opening and closing the centre

• Managing donations for service users

• Managing the food bank supplies and distribution

• Health and safety for the centre

• Safeguarding lead for the centre

• Ensure a welcoming presentation of the centre

• Managing a budget

• Completion of management reports and administration in a timely manner

• Ensure partnerships with outside agencies are encouraged

• Oversight of room bookings

• Ensure all of C2C Social Action’s policies and procedures are implemented and followed

• Promote C2C Social Action’s mission statement and ethos

• To monitor and contribute to each service user’s risk assessment

• To work effectively as part of the NWC team and wider C2C team to build links with agencies to promote opportunities and service user engagement.

• To ensure that the day to day delivery of agreed support plans are delivered on a 1-1 and in groups, by providing practical assistance and by liaising with local agencies in order to establish a high quality, robust support network

• To attend both internal and external training that is required for this role

• To contribute to relevant multi-agency meetings

• To ensure a safe working environment for self, colleagues and service users by ensuring risk assessments are completed when appropriate; taking personal responsibility for own safety; e.g. reporting concerns

• Teamwork is a vital aspect of C2C’s work and the post holder is also expected to take an active part in meetings as required, work to deadlines, and provide cover for colleagues

• The ideal candidate will be female given the nature of the role

• Willingness to operate in accordance with the Christian principles of C2C Social Action as laid down in the Faithworks Charter.

• Well-developed interpersonal and communication skills with the ability to communicate verbally and written at all levels

• The ability to motivate and encourage staff, volunteers and service users in a nurturing manner and focused on their welfare

• Ability to work in a trauma informed approach

• Ability to demonstrate the need to maintain professional boundaries

• Promote positive change management

• Be self-motivated and able to evidence management experience of a team in a very busy environment

• Ability to demonstrate professional experience of homelessness, substance misuse, domestic abuse, mental health and or working with offenders

• Ability to demonstrate professional experience of working with clients with complex needs on a 1-1 basis and in groups

• Have some experience of conflict resolution or de-escalation skills

• Able to maintain clear decision making even when under pressure

• Must be proactive and non-judgemental

• A proven track record of contributing to risk assessments and intervention planning and delivery

• The ability to be flexible, creative and innovative when supporting others

• Awareness of the diversity of humanity and the impact of inequality on people’s behaviour, attitudes and life opportunities

• The ability to relate to a broad spectrum of individuals (professionals and service users) and demonstrate sensitivity and tolerance towards the beliefs and behaviour of others

• Personal resilience and initiative with helping people who are sometimes demanding and chaotic

• Commitment to high standards of confidentiality, data protection and information sharing and recording

• Strong administration skills and a good working knowledge of Office 365, including Microsoft Teams, Word, Excel, Outlook and case management systems

• Knowledge of the criminal justice system.

• Knowledge of some of the issues surrounding offending.

• Knowledge and understanding of local housing provision.

• Knowledge of and commitment to the multi-agency approach to the rehabilitation of offenders.

• Knowledge of local agencies and their services.

Condition of Employment

This post is subject to Adult Workforce Regulations. Appointment and continuing employment will be subject to funding, the granting and maintaining of a satisfactory DBS and 2 suitable references. Staff are required to ensure immediate notification to their line manager of any personal involvement in criminal justice services.

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